United Airlines: Computer Problems United Airlines: United Airlines passengers across the country were stranded later a computer crash grounded flights for one hours Friday nighttime. United Airlines passengers across the nation were stranded for hours Friday night later a computer crash grounded flights. The airline proclaimed on Twitter shortly later 1 a.m. CDT Saturday that its computer systems were up and running, about 5 hours later the systems went down. The airlines said it was in the process of resuming operations. United didn't come back calls seeking comment? As a result of the outage, long lines of passengers formed at check-in counters at Chicago’s O’Hare International and Denver International airports, 2 of United’s biggest hubs. The plans of landscape designer Stephanie Hochman, twenty-six, of Denver, to fly to Wichita, Kan., to visit her family were stymied by the outage. I was rushing, because I was running a little late,” she said. “I kept checking computers to see if the flight was still on time. I thought it was all good, until I got to the airport and saw the people standing round at the checkout counter. After, staff at Denver International Airport made a proclamation on the loud speakers, saying computers were slow coming online. A flight to Washington, D.C.’s Dulles International Airport was being prepared for departure.Nina and Mark Whitford of Brockville, Ontario, were stranded in Chicago during a layover on their flight house from Minneapolis. They said they were headed to a hotel to spend the night and were dismayed when an airline worker told them they'd have to mail in their hotel receipt to get reimbursed. “We have been waiting here for about 2 hours for our baggage, and nothing’s come,” said Nina Whitford, thirty-five. She said a lot of people were still at the airport around 1 a.m. CDT Saturday, and others had rented cars to complete their drive to Canada. “Some folks were sleeping and some people were getting very angry because no one was giving us any answers,” she said. Kristen Lovullo, twenty-nine, was at the Los Angeles International Airport waiting for a flight to Buffalo, New York. She said united employees were passing out water to stranded passengers. She said the mood was mixed. Some people are complaining,” she said. “Some folks said they have standing outside since 5 p.m. (PDT) and they've to go to the bathroom and they are hungry.” United Airlines
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Saturday, June 18, 2011
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